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Zhang D, Mahmood A, Ariza-Montes A, et al. Exploring the Impact of Corporate Social Responsibility Communication through Social Media on Banking Customer E-WOM and Loyalty in Times of Crisis. Int J Environ Res Public Health. 2021;18(9)doi: 10.3390/ijerph18094739.
Zhang, D., Mahmood, A., Ariza-Montes, A., Vega-Muñoz, A., Ahmad, N., Han, H., & Sial, M. S. (2021). Exploring the Impact of Corporate Social Responsibility Communication through Social Media on Banking Customer E-WOM and Loyalty in Times of Crisis. International journal of environmental research and public health, 18(9), . https://doi.org/10.3390/ijerph18094739
Zhang, Dianxi, et al. "Exploring the Impact of Corporate Social Responsibility Communication through Social Media on Banking Customer E-WOM and Loyalty in Times of Crisis." International journal of environmental research and public health vol. 18,9 (2021). doi: https://doi.org/10.3390/ijerph18094739
Zhang D, Mahmood A, Ariza-Montes A, Vega-Muñoz A, Ahmad N, Han H, Sial MS. Exploring the Impact of Corporate Social Responsibility Communication through Social Media on Banking Customer E-WOM and Loyalty in Times of Crisis. Int J Environ Res Public Health. 2021 Apr 29;18(9). doi: 10.3390/ijerph18094739. PMID: 33946787; PMCID: PMC8124371.
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